The "How To" section is set up to provide you with step by step instructions for either setting up, editing, managing or performing a required function.
The Articles have also been grouped for quick reference.
By clicking on an Article - it will then open up with all the information relative or pertinent to the topic.
There is also a document under each article - which can be used for the step-by-step instructions on how to complete the task you seem to be having an issue with. When clicking on the document, it will automatically download.
It is important to try to use the how to section thoroughly to resolve a problem before logging a ticket.