Errors that you could experience

This section highlights the different types of major errors that can occur on the system and what to do in the case of one of these errors occurring In most cases, you will need to open a help desk ticket when opening a help desk ticket it is important to provide as much information as possible, as well screenshots and the URL of where the error occurred

Error Message 404
When an error message 404 is possibly experienced, this means that there is a issue which has to be investigated by the technical team.  It is recommend...
Fri, 8 Oct, 2021 at 12:34 PM
Error message 500
When an error message 500 is possibly experienced, this means that there is a issue which has to be investigated by the technical team. It is recommend ...
Fri, 8 Oct, 2021 at 12:41 PM
QR Code / Hologram Not Validating
When an ''Arjo Not Validating''  is possibly experienced, this means that there is an issue which has to be investigated by the technical te...
Tue, 12 Jul, 2022 at 5:04 PM
Cannot log in - even after password reset
If you Cannot log in - even after password reset, this means that there is a issue which has to be investigated by the technical team. Please note the f...
Fri, 8 Oct, 2021 at 12:53 PM
Email was not delivered/Not received
When an email is not delivered this means that there could be a delay with the email server, or possibly an issue which has to be investigated by the techni...
Fri, 8 Oct, 2021 at 12:55 PM